Due to the custom nature of each product sold here, we do not accept returns or exchanges unless the item you purchased is defective. If you believe you have received a defective item, please contact us at email@example.com with details of the product and the defect.
You can send the item you consider defective to:
555 W 43rd Street, Unit 6E, New York, NY 10036
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
To return your product, you should mail your product to: 4 440 W 47th Street #1D, New York, NY 10036
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.